For Public

Whistleblowing

Steps to Disclose Information Concerning Improper Conduct 

Important Notes:

  1. This document sets out how you may disclose information concerning improper conduct to Perbadanan Insurans Deposit Malaysia (“PIDM”) and/or any improper conduct that constitutes an offence under the PIDM Act 2011.
  2. If you would like to read PIDM’s Policy for Disclosure of Information Concerning Improper Conduct (“Whistleblowing Policy”) in detail, the Whistleblowing Policy is available here.
  3. If you would like to download the PDF version of the Disclosure of Information Concerning Improper Conduct Form, please click here.

 

 

 

 
Step 1 : Who to submit your complaint to?

You may submit your complaint to any of the following people (known as Authorised Officer(s)):

Nature of Disclosure:

Disclose to:

If the disclosure relates to anyone other than PIDM’s Chairman of the Board or its General Counsel

  1. PIDM’s Chairman of the Board
    (Tan Sri Dr. Rahamat Bivi Yusoff);
    or
  2. PIDM’s General Counsel
    (Ms. Lim Yam Poh)

If the disclosure relates to PIDM’s General Counsel or you, in good faith, reasonably believe that there will be a cover-up or that the General Counsel is personally conflicted

  1. PIDM’s Chairman of the Board
    (Tan Sri Dr. Rahamat Bivi Yusoff);
    or
  2. PIDM’s Chief Executive Officer
    (Encik Rafiz Azuan Abdullah)

If the disclosure relates to PIDM’s Chairman of the Board

  1. PIDM’s Chairperson of the Remuneration Committee
    (Encik Mohamad Abdul Halim Ahmad)
Step 2 : How to submit your complaint?

You may submit your complaint through any of the following channels:

Option

Channel

Steps

1

Writing – Letter

  1. Write a letter and provide your details:
a. Your full name (as per Malaysian National Registration Identity Card or Passport), name of employer and
    designation, current address, email address and telephone number;
b. The basis or reasons for your concerns including as many details of the improper conduct as reasonably possible.
    For example: its nature, the date, time and place of its occurrence and the identity of the alleged wrongdoer;
c. Particulars of witnesses, if any; and
d. Particulars or production of documentary evidence, if any.
  1. Attach any relevant document(s) to the letter.
  2. Place the letter and any relevant document(s) in a sealed envelope with the words “Strictly Confidential. To be opened by Addressee only” on the top left hand corner of the envelope.
  3. Deliver or send it to:

(State the name of the Authorised Officer you want to address the complaint to)
Level 12, Axiata Tower
No 9, Jalan Stesen Sentral 5
Kuala Lumpur Sentral
50470 Kuala Lumpur

2

Writing – Using PIDM’s Form

  1. Print the Disclosure of Information Concerning Improper Conduct Form (“Form”) from this site.
  2. Complete the Form.
  3. Attach any relevant document(s) to the duly completed Form.
  4. Place the completed Form and any relevant document(s) in a sealed envelope with the words “Strictly Confidential. To be opened by Addressee only” on the top left hand corner of the envelope.
  5. Deliver or send it to:

(State the name of the Authorised Officer you want to address the complaint to)
Level 12, Quill 7
No 9, Jalan Stesen Sentral 5
Kuala Lumpur Sentral
50470 Kuala Lumpur

3

Orally

  1. Call PIDM at 03-21737436 and inform the receptionist that you wish to make a complaint under PIDM’s Whistleblowing Policy.
  2. Provide the receptionist with your name, telephone number, email address or postal address where you may be reached.
  3. Inform the receptionist of the Authorised Officer whom you wish to make the complaint to.
  4. Someone from PIDM will contact you and will make the necessary arrangements for you to speak to the Authorised Officer.

Note: In the event of an oral disclosure, the Authorised Officer will reduce to written form a Disclosure made verbally as soon as practicable, and you need to confirm the written statements by affixing your signature on the statements. As far as reasonably practicable, such Disclosure will be made in a private room within PIDM’s office.

Step 3: Status of your complaint

You will be informed of the status of the complaint as far as reasonably practicable. You may be asked to provide further clarifications and information from time to time, and to cooperate in any investigation or any other process carried out pursuant to the Whistleblowing Policy.