Building Collaborative Resolvability: From Policy to Practice
“Low probability, high-impact events are a fact of life … humanity reveals instead a preference to ignore them until forced to react – even when foresight’s price-tag is small” – The Economist.
The banking failure events in 2023 has highlighted the critical importance of ongoing crisis preparedness by authorities and the financial industry. Coming into 2024, a similar crisis event – even though not a financial one, the Japan Airlines incident with good ending of safe and swift evacuation of its passengers and cabin crew is a reminder of the need to be prepared at all times. While many praised the expertise of the pilots and cabin crews who handled the situation competently, the other two (2) components that are equally important for the orderly exit to safety are the modern safety design features enhanced from past incidents and understanding of the collective roles by the passengers during a crisis.
This, in a nutshell, is what collaborative resolvability is all about – building capabilities and removing barriers – to ensure that financial institutions are more resolution-ready, and our financial system are more robust in dealing with failures of financial institutions. This requires us to work collaboratively on how to make things better during a crisis, which would also offer opportunity for financial institutions to unlock their value in the path to resolvability and transform resolution planning into a strategic asset for their business-as-usual business management.
This September, PIDM is proud to host its 2nd National Resolution Symposium (NRS), as we commemorate the anniversary of PIDM’s establishment and reflect on the lessons learnt from the 2008 global financial crisis as well as the spring 2023 banking crisis. In line with the NRS theme this year, we will delve into in-depth discussions on making our financial institutions more resolvable and resilient amidst challenges ahead. Like in the Japan Airlines incident, all stakeholders share collective roles and responsibilities. Together with the expert speakers, we will explore potential meaningful application of the resolution planning journey, and turn policies into effective practices – to make the Malaysian financial system more resilient and sustainable for all.
I hope to see you at the NRS 2024!
Grand Ballroom FoyerRegistration and welcome refreshments
Grand Ballroom Safety briefing, national anthem and doa recitals
Grand Ballroom Welcoming remarks

Dato Sri (Dr) Zukri Samat
Grand Ballroom Welcoming remarks

Dato’ Seri Abdul Rasheed Ghaffour
Group photo and networking break
Panel Session 1
Grand Ballroom Mergers and acquisitions are commonly applied corporate restructuring strategies adopted by banks and insurance companies in normal times for various reasons, amongst others, value creation, diversification, and transformation. In a resolution scenario, there has been increasing policy interest in the business transfer tool for failed-bank resolution especially in the aftermath of the 2023 banking crisis in the United States and the Europe.
This panel session explores the key enablers for facilitating an orderly business transfer, potential trade-offs and challenges post-transfer under various scenarios, including transfer conducted during normal times versus at resolution.

D1 - 1040
Luncheon talk (by invitation only)
Luncheon talk (by invitation only)
R Studio, Second floor
Lunch
Mesh, Ground floor & Star Space, First floorTan Sri Dato’ Seri Dr. Noor Hisham Abdullah
Networking break
Shariah Masterclass
Transfer mechanisms for Islamic banks
This masterclass brings together regulators and Shariah practitioners to discuss recent developments and contemporary issues concerning resolution of Islamic banks using the transfer strategy. Focused on sharing jurisdictional best practices, the masterclass will explore innovative strategies to enhance the effectiveness of Islamic bank resolution.
Grand Ballroom 
Insurance regulators roundtable (by invitation only)
Inspire 7 & 8, Ground floor
Grand Ballroom FoyerRegistration and welcome refreshments
Grand Ballroom
R Studio, Second floorNetworking break
Panel Session 2
Crisis communication
Financial institutions operate business models predicated on trust. A crisis in public trust can spiral into an existential crisis and lead to systemic risk for the wider financial system. In today’s digital-first landscape, financial institutions are more vulnerable than ever to a wide range of potential crises. This calls for greater agility and speed of all stakeholders in shaping a response and preventing trust erosion.
This panel session discusses the role of public communication in calming the public and managing the adverse effects of a financial crisis. The panel will also explore the potential areas of collaboration between authorities and media, as well as the application of behavioural insights in dealing with a crisis.
Grand Ballroom Panel Session 2
Mesh, Ground floor & Star Space, First floorLunch
Panel Session 3
The future of financial services
The financial services industry is at a turning point. Technology revolution, sustainability and redefinition of digital money are among the intensifying trends in the financial services industry. Hear from the expert on the key trends that are shaping the future of financial services, the evolving risk landscape, as well as the transformation required from financial institutions and authorities to stay relevant towards a more resilient and stable financial system.
Grand Ballroom Panel Session 3
Grand Ballroom FoyerPanel Session 4
The future of crisis preparedness in the era of digitalisation
Digital innovation in financial services has grown rapidly. Such innovations offer many benefits, but can also exacerbate risks to the financial system. This panel explores the potential scope of application of innovative technologies in crisis preparedness, the potential risks posed to financial system stability and the necessary safeguards that can be put in place to mitigate the risk.
Grand Ballroom Panel Session 4
Closing address
Closing Address
Grand Ballroom
R Studio, Second floor
Inspire 7 & 8, Ground floorSTAMP & SIP - ENGAGE. PARTICIPATE. ENJOY.
What is Stamp & Sip?
Curious about deposit insurance, resolution regimes, and how ready you are to act in a financial crisis? Explore the exhibits, share your thoughts, and collect stamps along the way. Complete the journey and enjoy a handcrafted beverage on us.
Can You Navigate a Financial Storm?
Test yourself in the Simulation Lab. Step into the shoes of key decision-makers. Make split-second calls, manage coordination hurdles, and act on incomplete information in a high-pressure setting. This immersive challenge will push your assumptions about crisis readiness and resilience.
Ever Wonder How ASEAN Guards Your Deposits?
Step into the ASEAN Booth and explore how each country safeguards financial stability. Discover the mandates and unique approaches of deposit insurers and resolution authorities across the region — all in one vibrant hub.
Click here to view bite-sized profiles of each ASEAN+3 jurisdiction’s deposit insurer and resolution authority. These postcard-style snapshots highlight key facts about their deposit insurance systems and resolution frameworks – clear, concise and easy to explore.
HOW IT WORKS

Step 1: Participate in Any of the Following Activities
- Register for the Simulation Lab
- Visit the ASEAN Booth
- Try the MY ASEAN Coverage Calculator
- Complete Survey I, II, and/or III
Step 2: Earn Stamps
- Receive 1 stamp for each completed activity
- Collect 2 stamps to qualify for a beverage
- Approach any on-site crew member to get your stamps
Step 3: Redeem Your Drink
- Redeem your beverage at the Coffee for Good Barista counter
WHAT IS IN YOUR CUP ?

Your beverage is proudly served by Coffee for Good, a social enterprise that provides paid job training and employment opportunities for young adults with developmental disabilities.
By offering a platform for skill development and inclusive employment, this initiative contributes to building a more diverse and equitable workforce.
By participating in Stamp & Sip, you’re not only engaging with new ideas — you’re also making a positive impact.