PIDM Senior Management

Afiza Abdullah

Chief Executive Officer

Appointed to the position with effect from:

August 2026

Qualifications:

Bachelor of Finance and Accounting (Honours), University of Salford, United Kingdom
Executive Leadership Programme (Distinction), Saïd Business School, University of Oxford
Global Executive Leadership Programme, INSEAD

Skills, Experience and Expertise:

Afiza Abdullah brings more than two decades of experience across banking and insurance, with deep expertise in financial sector regulation, policy development, crisis management and resolution.

Her experience spans PIDM’s dual mandate: protecting deposits and takaful and insurance benefits, and serving as the resolution authority for its member institutions. Combined with her earlier work at Bank Negara Malaysia, this gives her a broad perspective on financial stability, prudential regulation and supervision.

Afiza has played a central role in shaping PIDM’s resolution framework. Her contributions include operationalising the Recovery and Resolution Planning framework with Bank Negara Malaysia in 2016, strengthening coordination among Malaysia’s financial safety net authorities through structured crisis simulation programmes, and developing resolvability expectations to support the orderly transfer of a member bank’s critical functions during resolution.

She joined PIDM in 2011 to lead the operationalisation of the Takaful and Insurance Benefits Protection System following the expansion of PIDM’s mandate and financial consumer protection coverage in 2010. Afiza has led a wide range of strategic initiatives, including implementing the Differential Levy Systems for insurer members; a risk-based framework designed not only to encourage sound risk management but also on resolvability capabilities; and developing the TIPS information regulations introduced in 2022.

As part of PIDM’s Board-led succession planning, Afiza progressed through increasingly senior leadership roles, becoming General Manager, Policy and International in 2016 and Executive Vice President, Resolution in 2022.

Before joining PIDM, Afiza spent more than nine years at Bank Negara Malaysia, where she contributed to prudential policy development for the banking and insurance sectors, the modernisation of the Central Bank of Malaysia Act 2009 and related regulatory frameworks, and the development of the Financial Sector Blueprint. She began her career with an audit firm in London in 1998 and later joined a Malaysian investment bank in 2000.

Internationally, Afiza has contributed to the advancement of deposit insurance, insurance guarantee schemes and resolution practices through global and regional forums. Her leadership roles in the International Association of Deposit Insurers (IADI) and the International Forum of Insurance Guarantee Schemes (IFIGS) have supported stronger financial safety nets, crisis preparedness and resolution capabilities, while enhancing PIDM’s standing and credibility among its international peers.

She currently serves as Vice Chairperson of IADI’s Asia-Pacific Regional Committee and previously chaired the IADI Resolution Working Group, which established the Resolution Technical Committee. She has also served as Vice Chairperson of IADI's Asia-Pacific Regional Committee since 2024 and previously held leadership positions in IFIGS as First Vice-Chair in 2021, Chair in 2022 and Second Vice-Chair in 2023.

Chua Ee Leen

Chief Internal Auditor

Appointed to the position with effect from:

December 2024

Qualifications:

Certified Practising Accountant (CPA) Australia
Member of the Malaysian Institute of Accountants
Bachelor of Commerce in Accounting and Finance, Curtin University of Technology, Australia

Skills, Experience and Expertise:

Chua Ee Leen is responsible for providing assurance and advisory services to improve the effectiveness and efficiency of PIDM’s operations, reliability and integrity of financial reporting, as well as ensure compliance with applicable laws and regulations. She is also responsible for reviewing, maintaining and reporting against PIDM’s Internal Control framework.

Ee Leen started her career at PIDM in the Enterprise Risk Management Division in 2007, where she supported PIDM’s Enterprise Risk Management functions. She then moved to the Strategic Planning Division, where she was responsible for implementing PIDM's strategic planning process and assisted to develop the strategic and financial plans. She was responsible for monitoring and reporting performance against the approved plan and budget. She was also involved in project management of key corporate initiatives.

Before moving to the Audit and Consulting Services Department, Ee Leen served in the Budgetary Control and Procurement Department, where she was responsible for developing the financial plans, as well as monitoring and reporting their performance. She was also responsible for advising on procurement matters and managing the Corporation's procurement process.

Prior to joining PIDM, Ee Leen accumulated over seven years of experience in auditing, risk management, and policy and procedure development during her tenure at Ernst & Young Kuala Lumpur, including a secondment to a global group of energy and petrochemical companies. Her auditing experience includes external and internal auditing, Sarbanes-Oxley independent compliance, and certification-related reviews.

Lee Yee Ming

Chief Operating Officer

Appointed to the position with effect from:

September 2026

Qualifications:

Certified Internal Auditor and Chartered Member of the Institute of Internal Auditors Malaysia
Master of Business Administration in Finance, Western Michigan University, United States
Bachelor of Business Administration (summa cum laude), Western Michigan University, United States

Skills, Experience and Expertise:

Lee Yee Ming is responsible for providing strategic leadership for PIDM’s enterprise data strategy, data management and governance, corporate communication, and oversight on information management and cybersecurity functions. She plays a key role in enhancing PIDM’s operational effectiveness, information resilience, public awareness, stakeholder engagement, and organisational capabilities in support of PIDM’s mandate. She also spearheads strategic initiatives aimed at strengthening operational resilience across the organisation.

Yee Ming joined PIDM in 2007 as Chief Risk Officer. She was subsequently appointed General Manager, Policy and International Division, and Senior General Manager, Resolution Planning Unit, before leading the establishment of the Risk Assessment and Resolution Division. Prior to her appointment as COO, she led PIDM’s digital transformation agenda, driving initiatives in technology modernisation, data governance, cybersecurity, and organisational capability development.

Before joining PIDM, Yee Ming accumulated more than 10 years of experience in consulting and banking, with expertise in Basel II implementation, enterprise risk management, governance, and internal audit. She began her career with a financial institution in Illinois, United States, before joining Ernst & Young in Kuala Lumpur, Malaysia, and Taipei, Taiwan.

Melvin Lim

Chief Resolution Officer

Appointed to the position with effect from:

September 2026

Qualifications:

Certified Practising Accountant, CPA Australia
Member of the Malaysian Institute of Accountants
Bachelor of Accounting and Finance, University of Technology Sydney, Australia

Skills, Experience and Expertise:

Melvin Lim leads the development and operationalisation of PIDM’s intervention, resolution and resolvability initiatives. He is responsible for strengthening PIDM’s capabilities and operational readiness to manage the orderly resolution of member institutions. This includes developing and implementing frameworks, strategies and tools for resolvability assessments, resolution cost and systemic impact assessments, business transfers, recapitalisation and asset management.

Since joining PIDM in 2010, Melvin has held key roles in intervention and resolution, drawing on nearly 30 years of experience in financial advisory and the intervention and resolution space. He has led the development of several important frameworks and capabilities, including PIDM’s Resolvability Assessment Framework, as well as methodologies for assessing resolution costs and the potential systemic impact of a member institution’s failure. Melvin has also led work on developing and operationalising resolution strategies and tools to facilitate the orderly resolution of member institutions. His work supports PIDM’s preparedness to implement appropriate resolution measures effectively and in coordination with relevant financial safety net authorities. He has contributed to regional and international initiatives concerning crisis preparedness and resolution practices.

Before joining PIDM, Melvin was an Associate Director in Ernst & Young Malaysia’s Transaction Advisory Services practice, specialising in mergers and acquisitions, insolvency and restructuring. During his tenure, he gained extensive experience in financial advisory, corporate transactions, restructuring and insolvency.

Mohd Salihin Othman

Chief Stakeholder Engagement Officer

Appointed to the position with effect from:

September 2026

Qualifications:

Fellow, Association of Chartered Certified Accountants (FCCA)
Member, Malaysian Institute of Accountants (MIA)
Masters of Business Administration (General Management), Putra Business School, Malaysia
Diploma in Accounting, MARA University of Technology (UiTM), Malaysia

Skills, Experience and Expertise:

Mohd Salihin Othman leads Strategic Stakeholder and Engagement at PIDM, where he is responsible for driving high‑impact collaboration with government agencies, regulators, financial industry players and strategic partners. His role focuses on developing structured stakeholder engagement frameworks, strengthening relational capital with senior policymakers and industry leaders and positioning PIDM as a trusted authority in financial consumer protection and resolution.

Salihin joined PIDM in 2008 as Finance Manager and has since held several senior leadership positions, including Head, Corporate Finance and Fund Management, Senior Manager, Finance and Financial Reporting and Financial Controller. Across these roles, he oversaw financial planning, budgeting, treasury and investment management and financial reporting in accordance with the Malaysian Financial Reporting Standards (MFRS).

In 2022, he was seconded to the Ministry of Finance Malaysia before subsequently serving at the Prime Minister’s Office. He returned to PIDM in 2025 and assumed his current role, bringing with him experience from his public sector engagements.

Salihin is a Board Member of Institut Integriti Malaysia, where he serves as a member of the Audit Committee and Procurement Committee. Salihin also served as a Council Member of the Malaysian Advisory Committee of the Association of Chartered Certified Accountants (ACCA) from 2022 to 2026 and currently sits on the Malaysia Institute of Accountants (MIA) Public Sector Accounting Committee.

Prior to joining PIDM, he held finance positions in the oil and gas, construction and insurance sectors, where he gained extensive experience in financial reporting, project finance, treasury management and corporate governance.

Sharifah Sara Syed Ali Aljffri

Chief Strategy Officer

Appointed to the position with effect from:

September 2026

Qualifications

Master of Arts (Honours) Economics for Business, University of Portsmouth, United Kingdom
Bachelor of Accounting (Honours), University Tenaga Nasional, Malaysia

Skills, Experience and Expertise:

Sharifah Sara Syed Ali Aljffri works closely with the Chief Executive Officer and the senior management team to shape the organisation's long-term strategic direction, strengthen institutional resilience, and enhance preparedness for emerging risks and future challenges. The role integrates strategy development, policy formulation, crisis preparedness, and environmental scanning to support informed decision-making by Management and the Board.

Since joining PIDM in 2010, Sharifah Sara has held progressively senior leadership roles across risk assessment, intervention, and resolution, drawing on over two decades of experience spanning financial sector surveillance, risk assessment, crisis management and resolution planning. As Head of Intervention and Resolution, Framework and Methodology, she spearheaded several key initiatives, including the development and operationalisation of PIDM's Differential Premium System, Intervention Risk Assessment Framework, and Target Fund framework for member banks. She also played a leading role in the assessment of digital banks' exit plans, establishing a Crisis Management Group for a Malaysian domestic systemically important bank (D-SIB), and supporting the implementation of Resolution Planning in Malaysia.

Before joining PIDM, Sharifah Sara spent over six years with a domestic credit rating agency, specialising in the assessment of financial institutions and corporates across diverse industries. Her portfolio included selected credits from the Middle East, India, and Japan, providing her with broad regional exposure to financial markets, credit risk, and regulatory environments. This experience established a strong foundation in financial sector analysis and risk evaluation that continues to inform her strategic leadership.

Wan Ahmad Ikram Wan Ahmad Lotfi

Chief Financial Officer

Appointed to the position with effect from:

September 2026

Qualifications:

Fellow of the Chartered Accountants Australia and New Zealand (CAANZ)
Member of the Malaysian Institute of Accountants
Certified Public Accountant (Malaysia) of the Malaysian Institute of Certified Public Accountants (MICPA)
ASEAN Certified Public Accountant
Chartered member of the Chartered Institute of Islamic Finance (CPIF)
Bachelor of Commerce, University of Melbourne, Australia

Skills, Experience and Expertise:

Wan Ahmad Ikram is the Chief Financial Officer, accountable for the overall financial management and office administration of PIDM. In particular, he is responsible for the direction, management and control of accounting, finance and treasury functions as well as functions related to office administration and operations as well as operational business processes, policies and controls.

Since joining PIDM in 2006, Ikram has had various leadership roles across the organisation, with experience in auditing, risk management, accounting and finance, treasury and fund management, corporate planning and restructuring, business process management and compliance. His previous roles in PIDM have included serving as Chief Internal Auditor, where he provided assurance and advisory services. He has also taken on broader responsibilities in strategic leadership, management and stakeholder engagement. In addition, Ikram has also served as a Council Member of the Malaysian Institute of Accountants (MIA) from 2019 to 2022 and has continued to serve in various committees of the MIA.

Ikram started his career with Telekom Malaysia Berhad before pursuing his accounting career with KPMG in Melbourne, Australia. Upon his return to Malaysia, he joined Tahan Insurance Malaysia Berhad as Chief Internal Auditor and was later appointed its Chief Financial Officer.

Our Leadership

Afiza Abdullah

Alex Lesley Balagurusamy

Arif Adnan Zain

Chua Ee Leen

Soh Shey Yin

Zufar Suleiman Abu Bakar

Bhuvaneswary Kisnasamy

Jazimin Izzat Wan Zoolkifli

Lee Yee Ming

Lim Ying Sean

Melvin Lim

Mohd Salihin Othman

Sharifah Sara Syed Ali Aljffri

Syed Edi Syah Syed Ramzan

Wan Ahmad Ikram Wan Ahmad Lotfi

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